Terms of Service

1. The business and these terms

These terms apply to orders placed through special-offer.vrlcore.com and the VRL Core website subscription and optional automation upgrade offered there. Your service provider is:

The offer details and checkout information shown when you order form part of your agreement. Please read and keep a copy of these terms and your order confirmation. Accepting these terms is not consent to optional advertising tracking.

2. What you are buying

VRL Core provides a website subscription for businesses, with the features described in your offer and order confirmation. An optional automation upgrade may be offered separately. It is an additional purchase and is not required to keep your initial website order.

Your chosen plan, included features, any usage limits and onboarding requirements are those disclosed before you pay. We do not guarantee any particular number of enquiries, search ranking, advertising result, revenue or business outcome.

3. Prices and recurring payments

The website offer currently advertises £23.50 per month. The optional automation upgrade currently advertises an additional £49 per month. Check the final checkout total, billing interval, currency and any applicable tax before paying; your order confirmation records the agreement you accepted.

Where you choose a monthly subscription, you authorise its recurring monthly payments until cancellation. The upgrade is charged separately on top of the website subscription only if you expressly purchase it. A discount does not make either subscription a one-off payment.

Any price-lock or other specific promise shown when you order forms part of your agreement. A later change to this page does not cancel that promise or authorise an undisclosed charge. We will explain and seek any agreement required for a change to your subscription.

If a payment fails, we will contact you to resolve it. Access may be suspended if payment remains outstanding, subject to your legal rights and the information provided with your plan.

4. Onboarding and your responsibilities

After successful payment, follow the account-access and onboarding instructions supplied by email. Please contact us if they do not arrive. Delivery depends on receiving the business information, content and access reasonably needed to set up your service; any specific agreed delivery time remains binding.

You must provide accurate details, protect account access and have permission to supply any text, images, reviews, customer information or other materials you give us. Review your website’s business details and content and tell us promptly about errors.

Use the service lawfully. Do not use it for fraud, unlawful content, spam, security attacks or infringement of another person’s rights. If you use messaging or review-request features, you are responsible for having the permissions and notices required for the people you contact.

5. Cancel anytime

You can cancel your subscription at any time by contacting us at the email above. Please identify the account and which plan you want to cancel. We will confirm the cancellation and when the affected access ends.

Cancellation stops future renewals of the cancelled plan. If you have both the website plan and the optional upgrade, tell us whether you want to cancel one or both. Cancellation does not remove your entitlement to any promised refund or statutory remedy.

6. 30-day money-back guarantee and refunds

As advertised for the website offer, if VRL Core is not right for your business, contact us within 30 days of your initial website purchase to request a refund under the money-back guarantee. Include the email used at checkout and your order reference if available. We will confirm the request and arrange the refund through the payment provider.

Any separate guarantee expressly offered with an upgrade also applies. These terms do not restrict a broader promise made in your offer or any refund, cancellation or other remedy required by law.

7. Your legal rights

The offer is aimed at business use. If you buy as a consumer and consumer-protection law applies, nothing in these terms removes those rights, including rights relating to services supplied with reasonable care and skill, digital content where applicable, and statutory cancellation.

For eligible UK distance contracts, consumers normally have a 14-day cancellation period. Whether and how this applies depends on the service or digital content supplied and any valid express request or consent. Paying, using the site or agreeing to these terms alone does not waive a statutory cancellation right.

To exercise a cancellation right, send us a clear statement by email or post using the contact details above. You may use this form, but do not have to:

8. Your content and our platform

You retain the rights you hold in the materials you supply. You give us permission to use them as needed to build, host and provide your chosen service. We retain rights in our platform, software, templates and other materials we own; third-party materials remain subject to their own rights and licences.

Your subscription gives you permission to use the service during the agreed access period. It does not automatically transfer ownership of our platform, source code or third-party assets. Any separate agreement about your domain or supplied content continues to apply.

9. Availability and service changes

We aim to provide a reliable service, but maintenance, faults and third-party outages can interrupt access. We will take reasonable steps to resolve issues within our control. Tell us promptly if something is not working.

We may suspend use where reasonably necessary to address a serious security issue, unlawful use or a material breach, and will explain and give an opportunity to resolve the issue where appropriate. Nothing here permits us to withhold a remedy required by law or remove a feature or promise you paid for without the agreement or remedy required.

10. Responsibility and disputes

We are responsible for supplying the service as agreed and as required by applicable law. Your business results also depend on factors such as your offer, content and customer demand; any examples are not a promise of your results.

Nothing in these terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. Your mandatory legal rights continue to apply.

If there is a problem, contact us first so we can try to resolve it. Applicable law and court rights are determined by the rules that apply to your contract and location; these terms do not require you to give up any mandatory local protections.

11. Privacy, third parties and changes

Our Privacy Policy explains how we use personal information, including checkout and advertising data. Third-party platforms, payment providers and integrations have their own terms and privacy notices.

VRL Core is not affiliated with or endorsed by Meta or Facebook. Names and trademarks belong to their respective owners.

We may update these terms for future orders. Changes to an existing agreement require the notice, agreement and any cancellation rights required by law; simply publishing new wording does not retrospectively change your order.